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SUPPORT

Frequently Asked Questions (FAQ)

Q. How do I obtain customer support?
A. To obtain customer support for your Evolution Acoustics product, please contact your dealer or Blue Light Audio either by calling (503) 221-0465 or emailing info at bluelightaudio.com .

Q. Should I use tube or solid state amplification with the Evolution Acoustics loudspeakers?
A. All of our loudspeakers have a very stable impedance plot which means they are friendly to both tubes and solid state electronics.

Q. Why are the Evolution Acoustics loudspeakers not bi-wireable?
A. Since all Evolution Acoustics loudspeakers utilize Constant Voltage Crossover Networks, there is only one continuous signal path connecting all of the drivers together in series, thus behaving like a single unified transducer. Conventional crossovers typically have the drivers connected in parallel with dividing networks for each individual driver, which can allow for bi-wire or bi-amplification. Constant Voltage Crossover Networks produce the cleanest and purest signal path possible, since there are no crossover parts in the path of the drivers. In addition, because there are no parts such as resistors, inductors, or capacitors in the direct signal path, there is no added dynamic suppression.  Increased dynamics and purity are the main reasons to bi-wire or bi- amplification.  Evolution Acoustics loudspeakers simply do not require this type of connection.

Q. What makes the Evolution Acoustics speaker cables and interconnects so special?
A. At Evolution Acoustics we use the exact same wire inside the speaker that we do in our interconnects and speaker cables. Inside the cabinet we use more conductors per driver than most cable manufacturers use in there reference grade cables. In our DRSC (Double Run Speaker Cables) there are 192 individually teflon coated solid core pure copper conductors. These cables have incredible ease and dynamics with clarity and tonality that must be heard to truly be appreciated. It is no suprise that there is great synergy between our cables and our loudspeakers.

Q. How do I clean and keep my Evolution Acoustics loudspeakers looking new?
A. The finishes on Evolution Acoustics loudspeakers are made to last a lifetime.  The highly durable polyester finish will maintain its gloss and transparency for many years with proper care and maintenance.  The only cleaning supplies necessary to clean the cabinet surfaces are some warm water and micro fiber cloths.  Be sure to always lightly wet the cloths before wiping dust or fingerprints from your loudspeaker, as the water will help soften the dust particles and keep them from creating swirl marks on your finish as you wipe the surfaces clean.